**Last Updated:** 14th July 2026

 Knowledge Nexus ("Knowledge Nexus", "we", "our", or "us") is committed to protecting your privacy and handling your personal information responsibly. 

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit **[https://knowledgenexus.ae](https://knowledgenexus.ae)** ("Website") or use our training, e-learning, events, and related services. By accessing or using our Website or services, you acknowledge that you have read and understood this Privacy Policy. --- 

1. Information 

We Collect We may collect the following categories of information: 

Personal Information When you register for a course, contact us, or subscribe to our services, we may collect: 

 * Full name 

* Email address 

* Phone number 

* Company or organization 

* Job title 

* Billing information 

* Country of residence 

* Any information you voluntarily provide 

Account Information If you create an account, we may collect: 

 * Username 

* Password (stored in encrypted form) 

* Course enrollment history 

* Certificates earned 

* Learning progress 

Payment Information Payments are processed through secure third-party payment providers. Knowledge Nexus does not store complete credit or debit card details. 

Technical Information When you use our Website, we may automatically collect: 

 * IP address 

* Browser type 

* Device information 

* Operating system 

* Pages visited 

* Time spent on pages 

* Referring website 

* Cookies and similar technologies 

2. How We Use Your Information 

 We use your information to: 

 * Register you for courses and events. 

* Deliver online learning services. 

* Issue certificates. 

* Process payments. 

* Respond to enquiries. 

* Provide customer support. 

* Improve our Website and services. 

* Send administrative notifications. 

* Send marketing communications where permitted by law or with your consent. 

* Detect fraud and maintain website security. 

* Comply with legal and regulatory obligations.

3. Marketing Communications 

 We may send newsletters, training updates, promotional offers, and event announcements. 

 You may unsubscribe from marketing emails at any time by clicking the unsubscribe link or contacting us. 

4. Sharing of Information 

 We do not sell or rent your personal information. We may share information with: 

 * Payment service providers 

* Learning management system providers 

* Certificate providers 

* IT hosting providers 

* Cloud service providers 

* Professional advisers 

* Government authorities where required by law All third-party providers are required to maintain appropriate confidentiality and security measures. 

5. Cookies 

 Our Website uses cookies to: 

 * Improve website functionality. 

* Remember user preferences. 

* Analyze website traffic. 

* Enhance user experience. 

* Improve website performance. You may disable cookies through your browser settings; however, some features of the Website may not function properly. 

 6. Data Security 

 Knowledge Nexus implements reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure. Despite these measures, no internet transmission or electronic storage system can be guaranteed to be completely secure.

7. Data Retention 

 We retain personal information only for as long as necessary to: 

 * Deliver our services. 

* Maintain training records. 

* Issue replacement certificates where applicable. 

* Meet legal, accounting, and regulatory requirements. 

* Resolve disputes and enforce our agreements. 

8. Your Rights Subject to applicable law, you may have the right to: 

 * Request access to your personal information. 

* Request correction of inaccurate information. 

* Request deletion of your personal information. 

* Request restriction of processing. 

* Object to certain processing activities. 

* Withdraw consent where processing is based on consent. 

* Request a copy of your personal information in a portable format. Requests may be submitted using the contact details below. 

9. International Transfers 

 Your information may be processed or stored on servers located outside your country of residence. Where applicable, we will take reasonable steps to ensure that appropriate safeguards are in place to protect your personal information. 

10. Children's Privacy 

 Knowledge Nexus services are intended for individuals aged 18 years and older unless a programme specifically states otherwise. We do not knowingly collect personal information from children without appropriate authorization. 

11. Third-Party Websites 

 Our Website may contain links to third-party websites. Knowledge Nexus is not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of any third-party websites they visit. 

12. Changes to this Privacy Policy 

 Knowledge Nexus reserves the right to update this Privacy Policy at any time. Any changes will become effective upon publication on this Website. Continued use of our Website after changes have been posted constitutes acceptance of the updated Privacy Policy. 

13. Contact Us 

 If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us: 

Website: https://knowledgenexus.ae

 Email: support@knowledgenexus.ae

Compliance This Privacy Policy is intended to align with applicable privacy and data protection laws, including the **UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021)** and other applicable legal requirements. Where users access our services from jurisdictions with additional privacy rights, Knowledge Nexus will process personal data in accordance with applicable laws to the extent required.